Frequently asked questions
We understand your challenges.

Answering your questions
We answer some of ODIN Checkpoint and ODIN Raven's most frequently asked questions.
Why was ODIN Checkpoint created?
Why does my company need ODIN Checkpoint?
How can ODIN Checkpoint reduce unplanned downtime in my facility?
What are the benefits of digitising maintenance task management?
Which industries could benefit from ODIN Checkpoint?
Will digital systems replace human workers?
How long does it take to implement ODIN Checkpoint?
Is going digital expensive and only for big companies?
What factors determine the cost of ODIN Checkpoint?
Can we scale our plan as our business grows?
How does ODIN Checkpoint's pricing module work?
What happens if we decide ODIN Checkpoint isn't the right fit?
What kind of training and support do you provide for new customers?
What should I do if I encounter an issue with ODIN Checkpoint?
How do you gather and act on customer feedback?
How do I contact support if I experience an issue?
Will my technicians and operators struggle to adapt to a digital system?
Do we need an IT team to manage ODIN Checkpoint, or is support included?
Do I need special hardware to use ODIN Checkpoint?
What kind of network or IT infrastructure is required?
What is ODIN Raven?
How does ODIN Raven's vibration monitoring prevent equipment failures?
Can ODIN Raven be used with older equipment?
Is ODIN Raven difficult to install?
How often do you release updates?
How do you prioritise new features in ODIN Checkpoint?
What is one feature that is under utilised that has huge potential?
Can you share a example of a feature that had a significant impact on ODIN Checkpoint users?
What kind of analytics can I access with ODIN Checkpoint?
Can ODIN Analytics help reduce downtime?
Can I set up custom alerts and KPIs in ODIN Checkpoint?
What's the biggest benefit of using ODIN Analytics over manual tracking?
Can ODIN Checkpoint be deployed in multi-site environments?
Benefits include:
- Task mastery: Gain confidence with on-the-job training and step-by-step instructions.
- Structured routines: Get organised and view your scheduled tasks for the day at a glance.
- Better communication: The ‘Raise Alert’ system lets you inform your supervisor or managers about a problem quickly and efficiently.
- Paperless efficiency: No more clipboards, paper-based checklists or missing paperwork.
Enjoy paperless productivity
Technicians who make use of ODIN Checkpoint and ODIN Raven are saving time, money and energy.

Hear what technicians have to say:
"It's a great reminder to the user about machine maintenance & longevity of the machines, I
think it's a really great money saver."
Byron CaufmannSurface Grinding Artisan
"The reporting module provides me with data that enables me to easily identify reoccurring issues on an asset"
Christo FourieElectrician
"I love the fact that the app allows me to create call cycles and the WhatsApp notification feature is awesome. It enables me to complete my tasks in an efficient manner."
Curtis RobertsWorkshop Administrator
"ODIN Checkpoint is fast and easy to use"
Gary Mark CampherMaintenance Fitter
"The raise alert feature enables me to swiftly assign an unplanned occurrence to the appropriate
individual and it notifies me when the alert has been resolved or if gets suppressed."
Hardlife TaperaSupervisor
"I find it easy to use and navigate."
Jaco BezuidenhoutManager
"The application allows me to control and plan the departmental work. I can pull history of the departments breakdowns attended to, and the machine services and repairs that need to be completed during service."
Martiens GroblerElectrical Foreman
"I love the Raised Alert Feature because it gives real-time visibility on the status of all
unplanned occurrences."
Renaldo Weydd DanielsShift Supervisor
"I love that it is a paperless solution, the ability to receive task notifications on Whatsapp and being able to attach an image inside the Alert Card being raised."
Sharief StemmetElectrician
"Checkpoint assists me greatly with task planning, helps me to generate a service report for a client and the applications interactive SOP's ensure that nothing slips through the cracks."
Sidney PioTechnician
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